{"id":979,"date":"2025-09-23T15:46:52","date_gmt":"2025-09-23T12:46:52","guid":{"rendered":"https:\/\/narhost.com\/destek\/?p=979"},"modified":"2026-09-14T21:45:16","modified_gmt":"2026-09-14T18:45:16","slug":"mail-alinamiyorsa-ne-yapmaliyim","status":"publish","type":"post","link":"https:\/\/narhost.com\/destek\/mail-alinamiyorsa-ne-yapmaliyim\/","title":{"rendered":"Mail Al\u0131nam\u0131yorsa Ne Yapmal\u0131y\u0131m"},"content":{"rendered":"<p class=\"kb-dogrulama\">Son do\u011frulama: Eyl\u00fcl 2026 \u00b7 cPanel 136 test hesab\u0131nda denendi<\/p>\n<div id=\"hizli-cozum\" class=\"ai-box ai-box--cozum\">\n<p class=\"ai-box-title\">H\u0131zl\u0131 \u00e7\u00f6z\u00fcm<\/p>\n<p><strong>Mail al\u0131nam\u0131yor ne yapmal\u0131y\u0131m<\/strong> sorusunun k\u0131sa cevab\u0131: \u00f6nce cPanel &rarr; E-posta &rarr; E-posta Hesaplar\u0131&#8217;ndan kutunun dolu olup olmad\u0131\u011f\u0131na bak\u0131n, ard\u0131ndan B\u00f6lge Edit\u00f6r\u00fc&#8217;nden MX kayd\u0131n\u0131n Narhost&#8217;a i\u015faret etti\u011fini do\u011frulay\u0131n; ikisi de do\u011fruysa sorun b\u00fcy\u00fck olas\u0131l\u0131kla kendi taraf\u0131n\u0131zdaki bir spam filtresidir.<\/p>\n<ol>\n<li>cPanel &rarr; E-posta &rarr; E-posta Hesaplar\u0131&#8217;ndan kota kullan\u0131m\u0131n\u0131 kontrol edin.<\/li>\n<li>B\u00f6lge Edit\u00f6r\u00fc&#8217;nden MX kayd\u0131n\u0131n <code>mail.alanadiniz.com<\/code>&#8216;u g\u00f6sterdi\u011fini do\u011frulay\u0131n.<\/li>\n<li>Spam ve Gereksiz klas\u00f6rlerini kontrol edin.<\/li>\n<li>G\u00f6nderen ki\u015fiden al\u0131c\u0131 tarafta ald\u0131\u011f\u0131 ret mesaj\u0131n\u0131 (varsa) isteyin.<\/li>\n<\/ol>\n<\/div>\n<table class=\"kb-uyg\">\n<tr>\n<th>Panel<\/th>\n<td>cPanel<\/td>\n<\/tr>\n<tr>\n<th>Sistem<\/th>\n<td>Payla\u015f\u0131ml\u0131 hosting (CloudLinux)<\/td>\n<\/tr>\n<tr>\n<th>Yetki<\/th>\n<td>cPanel kullan\u0131c\u0131s\u0131<\/td>\n<\/tr>\n<tr>\n<th>Narhost \u00fcr\u00fcn\u00fc<\/th>\n<td><a href=\"https:\/\/narhost.com\/kurumsal-e-posta\" title=\"Narhost Kurumsal E-posta\">Kurumsal E-posta<\/a><\/td>\n<\/tr>\n<\/table>\n<div class=\"kb-once\">\n<p class=\"label\">Ba\u015flamadan \u00f6nce<\/p>\n<ul>\n<li>cPanel kullan\u0131c\u0131 ad\u0131 ve \u015fifresi.<\/li>\n<li>Hi\u00e7 mi e-posta gelmiyor, yoksa belirli g\u00f6ndericilerden mi gelmiyor bilgisi.<\/li>\n<li>G\u00f6nderenin ald\u0131\u011f\u0131 ret mesaj\u0131 varsa tam metni (\u00fczerinde &#8220;550&#8221;, &#8220;552&#8221; gibi bir kod olabilir).<\/li>\n<\/ul>\n<\/div>\n<h2>Mail al\u0131nam\u0131yor ne yapmal\u0131y\u0131m \u2014 olas\u0131 nedenler<\/h2>\n<p>Gelen e-postan\u0131n kutuya ula\u015fmamas\u0131 d\u00f6rt noktadan birinde tak\u0131l\u0131r: alan ad\u0131n\u0131n MX kayd\u0131 yanl\u0131\u015f ya da ba\u015fka bir sunucuyu g\u00f6steriyordur, kutu kotas\u0131 dolup yeni mesaj reddediliyordur, sunucudaki ya da istemcideki bir spam filtresi mesaj\u0131 ay\u0131kl\u0131yordur ya da g\u00f6nderen taraf\u0131n kendi sunucusu iletiyi hi\u00e7 g\u00f6ndermemi\u015ftir. \u0130lk \u00fc\u00e7\u00fc Narhost taraf\u0131nda kontrol edilebilir; d\u00f6rd\u00fcnc\u00fcs\u00fc g\u00f6nderenin sorunudur ve onun kendi sa\u011flay\u0131c\u0131s\u0131yla \u00e7\u00f6z\u00fcl\u00fcr.<\/p>\n<h2>Mail al\u0131nam\u0131yor ne yapmal\u0131y\u0131m \u2014 s\u0131rayla kontrol<\/h2>\n<p>A\u015fa\u011f\u0131daki s\u0131ra, en s\u0131k g\u00f6r\u00fclen nedenden ba\u015flayarak ilerler; her ad\u0131m bir \u00f6ncekini elemeden sonrakine ge\u00e7ilmez. Kota ve kutu y\u00f6netimiyle ilgili ekran alanlar\u0131 <a href=\"https:\/\/docs.cpanel.net\/cpanel\/email\/email-accounts\/\" title=\"cPanel Email Accounts resmi dok\u00fcman\u0131\" target=\"_blank\" rel=\"noopener\">cPanel&#8217;in resmi Email Accounts dok\u00fcman\u0131nda<\/a> ayr\u0131nt\u0131l\u0131 anlat\u0131l\u0131r.<\/p>\n<ol class=\"kb-adimlar\">\n<li><strong>cPanel &rarr; E-posta &rarr; E-posta Hesaplar\u0131<\/strong> sayfas\u0131n\u0131 a\u00e7\u0131n, kutunun kullan\u0131m\/kota \u00e7ubu\u011funa bak\u0131n.<br \/>\n<figure class=\"kb-ekran\"><img decoding=\"async\" src=\"https:\/\/narhost.com\/destek\/wp-content\/uploads\/2026\/09\/mail-alinamiyorsa-ne-yapmaliyim-adim-1.webp\" alt=\"mail al\u0131nam\u0131yor ne yapmal\u0131y\u0131m \u2014 cPanel E-posta Hesaplar\u0131 listesinde kota kullan\u0131m\u0131\" width=\"1200\" height=\"429\" loading=\"lazy\"><figcaption>E-posta Hesaplar\u0131 sayfas\u0131; her kutunun kota kullan\u0131m \u00e7ubu\u011fu burada g\u00f6r\u00fcn\u00fcr.<\/figcaption><\/figure>\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: kota \u00e7ubu\u011fu doluysa yeni gelen mesajlar sunucu taraf\u0131ndan reddedilir; eski mesaj silinip yer a\u00e7\u0131lmadan yenisi girmez.<\/p>\n<\/li>\n<li>Kota sorunu yoksa <strong>B\u00f6lge Edit\u00f6r\u00fc<\/strong>&#8216;nden alan ad\u0131n\u0131n MX kayd\u0131n\u0131n <code>mail.alanadiniz.com<\/code>&#8216;u g\u00f6sterdi\u011fini do\u011frulay\u0131n; ba\u015fka bir sunucuyu g\u00f6steriyorsa e-posta hi\u00e7 Narhost&#8217;a ula\u015fmaz.<\/li>\n<li>MX do\u011fruysa <strong>cPanel &rarr; E-posta &rarr; Spam Filtreleri<\/strong> sayfas\u0131ndan filtre hassasiyetinin \u00e7ok agresif ayarlanmad\u0131\u011f\u0131ndan emin olun.<br \/>\n<figure class=\"kb-ekran\"><img decoding=\"async\" src=\"https:\/\/narhost.com\/destek\/wp-content\/uploads\/2026\/09\/mail-alinamiyorsa-ne-yapmaliyim-adim-2.webp\" alt=\"cPanel Spam Filtreleri ekran\u0131nda filtre hassasiyeti ayar\u0131\" width=\"1200\" height=\"591\" loading=\"lazy\"><figcaption>Spam Filtreleri sayfas\u0131; filtre hassasiyeti ve etiketleme e\u015fi\u011fi burada ayarlan\u0131r.<\/figcaption><\/figure>\n<\/li>\n<li>Bunlar\u0131n hi\u00e7biri de\u011filse istemcinizde (Outlook, Thunderbird, webmail) IMAP\/POP3 ayarlar\u0131n\u0131 kontrol edin; yanl\u0131\u015f sunucu ad\u0131 veya port yeni mesajlar\u0131n senkronize olmas\u0131n\u0131 engeller.<\/li>\n<\/ol>\n<p>MX kayd\u0131 yanl\u0131\u015fsa kayd\u0131 <a href=\"https:\/\/narhost.com\/destek\/mx-kaydi-nasil-yapilandirilir\/\" title=\"MX Kayd\u0131 Nas\u0131l Yap\u0131land\u0131r\u0131l\u0131r (Narhost E-posta Sunucusu \u0130\u00e7in) - Narhost Destek\">MX Kayd\u0131 Nas\u0131l Yap\u0131land\u0131r\u0131l\u0131r<\/a> kart\u0131ndaki ad\u0131mlarla d\u00fczeltin. Kutu kotas\u0131 doluysa mevcut mesajlardan b\u00fcy\u00fck ekleri olanlar\u0131 silerek ya da ar\u015fivleyerek yer a\u00e7\u0131n; kal\u0131c\u0131 \u00e7\u00f6z\u00fcm i\u00e7in ihtiya\u00e7 duyulan alan pakete g\u00f6re de\u011fi\u015fir, g\u00fcncel de\u011fer \u00fcr\u00fcn sayfas\u0131nda yer al\u0131r.<\/p>\n<h2>Do\u011frulama<\/h2>\n<div class=\"success-box\">\n<p class=\"label\">Sonu\u00e7<\/p>\n<p>Farkl\u0131 bir sa\u011flay\u0131c\u0131dan (Gmail, Outlook gibi) kutunuza bir test e-postas\u0131 g\u00f6nderin. Birka\u00e7 dakika i\u00e7inde gelen kutusunda ya da Spam klas\u00f6r\u00fcnde g\u00f6r\u00fcnmesi sorunun \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc do\u011frular; hi\u00e7 g\u00f6r\u00fcnm\u00fcyorsa g\u00f6nderenin sunucusunda olu\u015fan ret koduna (varsa) bak\u0131lmal\u0131d\u0131r.<\/p>\n<\/div>\n<h2>H\u00e2l\u00e2 \u00e7\u00f6z\u00fclmediyse<\/h2>\n<ul>\n<li><strong>Yaln\u0131z belirli bir g\u00f6ndericiden gelmiyor.<\/strong> Sorun sizde de\u011fil, o g\u00f6ndericinin sunucusunda ya da SPF\/DKIM kay\u0131tlar\u0131nda olabilir; ilgili ki\u015fiden ret mesaj\u0131n\u0131 isteyin.<\/li>\n<li><strong>Kota, MX ve filtre hepsi do\u011fru ama yine de gelmiyor.<\/strong> G\u00f6nderen taraf\u0131n postas\u0131 hi\u00e7 yola \u00e7\u0131kmam\u0131\u015f olabilir; kar\u015f\u0131l\u0131kl\u0131 sorun oldu\u011fundan <a href=\"https:\/\/narhost.com\/destek\/mail-gonderilemiyorsa-ne-yapmaliyim\/\" title=\"Mail G\u00f6nderilemiyorsa Ne Yapmal\u0131y\u0131m - Narhost Destek\">Mail G\u00f6nderilemiyorsa Ne Yapmal\u0131y\u0131m<\/a> kart\u0131ndaki ret kodlar\u0131na bak\u0131labilir.<\/li>\n<li><strong>Kutu s\u00fcrekli h\u0131zla doluyor.<\/strong> Otomatik silme ya da IMAP istemci ayar\u0131 yanl\u0131\u015f yap\u0131land\u0131r\u0131lm\u0131\u015f olabilir; <a href=\"https:\/\/narhost.com\/destek\/mailbox-doldugunda-ne-yapilmali\/\" title=\"Mailbox Doldu\u011funda Ne Yap\u0131lmal\u0131 - Narhost Destek\">Mailbox Doldu\u011funda Ne Yap\u0131lmal\u0131<\/a> kart\u0131na bak\u0131n.<\/li>\n<\/ul>\n<div class=\"cta-box\">\n<p class=\"label\">Narhost deste\u011fi<\/p>\n<p>Talebe \u015funlar\u0131 ekleyin: alan ad\u0131n\u0131z, etkilenen e-posta hesab\u0131, kota kullan\u0131m y\u00fczdesi, B\u00f6lge Edit\u00f6r\u00fc&#8217;nden MX kayd\u0131n\u0131n g\u00f6r\u00fcnt\u00fcs\u00fc ve varsa g\u00f6ndericinin ald\u0131\u011f\u0131 ret mesaj\u0131.<\/p>\n<p><a class=\"cta-btn\" href=\"https:\/\/narhost.com\/submitticket.php\">Destek talebi a\u00e7<\/a><\/div>\n<div class=\"kb-ilgili\">\n<p class=\"label\">Sonraki ad\u0131mlar<\/p>\n<ul>\n<li><a href=\"https:\/\/narhost.com\/destek\/e-posta-kurulum-ve-sorun-giderme-rehberi\/\" title=\"E-posta Kurulumu, Ayarlar\u0131 ve Hata \u00c7\u00f6z\u00fcmleri Rehberi - Narhost Destek\">E-posta Kurulumu, Ayarlar\u0131 ve Hata \u00c7\u00f6z\u00fcmleri Rehberi<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/mx-kaydi-nasil-yapilandirilir\/\" title=\"MX Kayd\u0131 Nas\u0131l Yap\u0131land\u0131r\u0131l\u0131r (Narhost E-posta Sunucusu \u0130\u00e7in) - Narhost Destek\">MX Kayd\u0131 Nas\u0131l Yap\u0131land\u0131r\u0131l\u0131r<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/mail-gonderilemiyorsa-ne-yapmaliyim\/\" title=\"Mail G\u00f6nderilemiyorsa Ne Yapmal\u0131y\u0131m - Narhost Destek\">Mail G\u00f6nderilemiyorsa Ne Yapmal\u0131y\u0131m<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/mailbox-doldugunda-ne-yapilmali\/\" title=\"Mailbox Doldu\u011funda Ne Yap\u0131lmal\u0131 - Narhost Destek\">Mailbox Doldu\u011funda Ne Yap\u0131lmal\u0131<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-faq\">\n<h2>S\u0131k\u00e7a sorulan sorular<\/h2>\n<h3>Mail al\u0131nam\u0131yorsa ilk kontrol edilmesi gereken \u015fey nedir?<\/h3>\n<p>Kutu kotas\u0131. Yeni gelen mesajlar dolu bir kutuda sessizce reddedilir, hata g\u00f6r\u00fcnmez; bu y\u00fczden MX ya da filtre kontrol\u00fcnden \u00f6nce kota \u00e7ubu\u011funa bak\u0131l\u0131r.<\/p>\n<h3>Bir ki\u015fiden mail alam\u0131yorum ama di\u011ferlerinden al\u0131yorum, sorun bende mi?<\/h3>\n<p>Hay\u0131r, sorun b\u00fcy\u00fck olas\u0131l\u0131kla g\u00f6ndericinin sunucusundad\u0131r. Sizin kutunuz genel olarak \u00e7al\u0131\u015f\u0131yorsa MX, kota ve filtre ayarlar\u0131n\u0131z sa\u011fl\u0131kl\u0131 demektir; g\u00f6nderenden kendi taraf\u0131ndaki ret mesaj\u0131n\u0131 istemesi gerekir.<\/p>\n<h3>Spam klas\u00f6r\u00fcnde de g\u00f6r\u00fcnm\u00fcyor, mesaj tamamen mi kayboldu?<\/h3>\n<p>Sunucu seviyesinde reddedilen bir mesaj hi\u00e7bir klas\u00f6rde g\u00f6r\u00fcnmez, \u00e7\u00fcnk\u00fc kutuya hi\u00e7 girmemi\u015ftir. Bu durumda g\u00f6nderenin sunucusundaki ret kodu as\u0131l nedeni g\u00f6sterir.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mail al\u0131nam\u0131yorsa ne yapmal\u0131y\u0131m: kota dolu mu, MX kayd\u0131 do\u011fru mu, spam filtresi mi engelliyor \u2014 s\u0131rayla te\u015fhis ve cPanel ekranlar\u0131yla \u00e7\u00f6z\u00fcm.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[48],"class_list":["post-979","post","type-post","status-publish","format-standard","hentry","category-e-posta","tag-mail"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/comments?post=979"}],"version-history":[{"count":2,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/979\/revisions"}],"predecessor-version":[{"id":1340,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/979\/revisions\/1340"}],"wp:attachment":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/media?parent=979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/categories?post=979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/tags?post=979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}