{"id":3059,"date":"2026-11-07T10:00:00","date_gmt":"2026-11-07T07:00:00","guid":{"rendered":"https:\/\/narhost.com\/destek\/?p=3059"},"modified":"2026-11-09T21:46:39","modified_gmt":"2026-11-09T18:46:39","slug":"whm-hesap-askiya-alma","status":"publish","type":"post","link":"https:\/\/narhost.com\/destek\/whm-hesap-askiya-alma\/","title":{"rendered":"WHM&#8217;de Hesap Ask\u0131ya Alma ve Ask\u0131dan Kald\u0131rma (Bayi)"},"content":{"rendered":"<p class=\"kb-dogrulama\">Son do\u011frulama: Kas\u0131m 2026 \u00b7 Narhost test WHM bayi hesab\u0131nda men\u00fc ve yetkiler kontrol edildi; ad\u0131mlar cPanel belgesine g\u00f6re<\/p>\n<div id=\"hizli-cozum\" class=\"ai-box ai-box--cozum\">\n<p class=\"ai-box-title\">H\u0131zl\u0131 \u00e7\u00f6z\u00fcm<\/p>\n<p><strong>WHM hesap ask\u0131ya alma<\/strong> i\u015flemi bayi hesab\u0131n\u0131zda <strong>Hesap \u0130\u015flevleri \u2192 Hesaplar\u0131 Ask\u0131ya Alma \u0130\u015flemini Y\u00f6net<\/strong> ekran\u0131ndan yap\u0131l\u0131r. Ask\u0131 m\u00fc\u015fterinin sitesini ve panel giri\u015fini durdurur ama hi\u00e7bir dosyay\u0131 silmez:<\/p>\n<ol>\n<li>WHM&#8217;ye bayi kullan\u0131c\u0131n\u0131zla girin ve <strong>Hesaplar\u0131 Ask\u0131ya Alma \u0130\u015flemini Y\u00f6net<\/strong> ekran\u0131n\u0131 a\u00e7\u0131n.<\/li>\n<li>Arama kutusuna m\u00fc\u015fterinin kullan\u0131c\u0131 ad\u0131n\u0131 ya da alan ad\u0131n\u0131 yaz\u0131p hesab\u0131 se\u00e7in.<\/li>\n<li>Sebep (Reason) kutusuna ask\u0131 nedenini yaz\u0131n ve ask\u0131ya alma d\u00fc\u011fmesine (Suspend) bas\u0131n.<\/li>\n<li>Ask\u0131y\u0131 kald\u0131rmak i\u00e7in ayn\u0131 ekranda hesab\u0131 se\u00e7ip ask\u0131dan kald\u0131rma d\u00fc\u011fmesine (Unsuspend) bas\u0131n.<\/li>\n<\/ol>\n<\/div>\n<table class=\"kb-uyg\">\n<tr>\n<th>Panel<\/th>\n<td>WHM (bayi), port 2087<\/td>\n<\/tr>\n<tr>\n<th>Sistem<\/th>\n<td>cPanel ve WHM, payla\u015f\u0131ml\u0131 bayi sunucusu<\/td>\n<\/tr>\n<tr>\n<th>Yetki<\/th>\n<td>Bayi (reseller) kullan\u0131c\u0131s\u0131, &#8220;suspend-acct&#8221; yetkisi<\/td>\n<\/tr>\n<tr>\n<th>Narhost \u00fcr\u00fcn\u00fc<\/th>\n<td><a href=\"https:\/\/narhost.com\/reseller-hosting\" title=\"Narhost Reseller Hosting paketleri\">Reseller Hosting<\/a><\/td>\n<\/tr>\n<\/table>\n<div class=\"kb-once\">\n<p class=\"label\">Ba\u015flamadan \u00f6nce<\/p>\n<ul>\n<li>Ask\u0131ya alaca\u011f\u0131n\u0131z hesab\u0131n kullan\u0131c\u0131 ad\u0131n\u0131 ya da alan ad\u0131n\u0131 <strong>Hesap Bilgileri \u2192 Hesaplar\u0131 Listele<\/strong> ekran\u0131ndan do\u011frulay\u0131n.<\/li>\n<li>M\u00fc\u015fteriye ask\u0131 nedenini ve ask\u0131n\u0131n nas\u0131l kald\u0131r\u0131laca\u011f\u0131n\u0131 \u00f6nceden bildirin; e-postas\u0131 da etkilenebilir.<\/li>\n<li>Ask\u0131y\u0131, silme yerine kullan\u0131n: veri kayb\u0131 olmadan geri al\u0131nabilir.<\/li>\n<\/ul>\n<\/div>\n<h2>WHM hesap ask\u0131ya alma ne i\u015fe yarar<\/h2>\n<p>Bayi olarak satt\u0131\u011f\u0131n\u0131z bir hesab\u0131n \u00f6demesi gecikmi\u015f, sitesinden spam g\u00f6nderiliyor ya da kaynaklar\u0131 zorlayan bir betik \u00e7al\u0131\u015f\u0131yor olabilir. Hesab\u0131 silmek geri d\u00f6n\u00fc\u015f\u00fc olmayan bir ad\u0131md\u0131r; ask\u0131ya almak ise hizmeti durdurur ve sorunu \u00e7\u00f6zmek i\u00e7in zaman kazand\u0131r\u0131r. <a href=\"https:\/\/docs.cpanel.net\/whm\/account-functions\/manage-account-suspension\/\" title=\"cPanel belgesi \u2014 Manage Account Suspension\" target=\"_blank\" rel=\"noopener\">cPanel&#8217;in hesap ask\u0131s\u0131 belgesine<\/a> g\u00f6re ask\u0131daki hesab\u0131n web trafi\u011fi &#8220;Account Suspended&#8221; sayfas\u0131na y\u00f6nlendirilir, hesab\u0131n parolas\u0131 ask\u0131 s\u00fcrerken de\u011fi\u015ftirilemez ve kullan\u0131c\u0131 cPanel&#8217;e giri\u015f yapamaz.<\/p>\n<p>Ask\u0131n\u0131n kald\u0131r\u0131lmas\u0131 verinin oldu\u011fu gibi geri gelmesi demektir: dosyalar, veritabanlar\u0131 ve e-posta hesaplar\u0131 yerindedir.<\/p>\n<figure class=\"nh-sema\"><img src=\"https:\/\/narhost.com\/destek\/wp-content\/uploads\/2026\/11\/whm-hesap-askiya-alma-sema-narhost.webp\" alt=\"whm hesap ask\u0131ya alma \u015femas\u0131 \u2014 hesab\u0131 bul, sebep yaz, ask\u0131ya al, ask\u0131dan kald\u0131r\" width=\"1200\" height=\"500\" loading=\"lazy\" decoding=\"async\"><figcaption>Ask\u0131 veriyi silmez; hesap kald\u0131\u011f\u0131 yerden geri a\u00e7\u0131l\u0131r.<\/figcaption><\/figure>\n<h2>Ad\u0131m ad\u0131m hesap ask\u0131ya alma<\/h2>\n<ol class=\"kb-adimlar\">\n<li><strong>WHM \u2192 Hesap \u0130\u015flevleri \u2192 Hesaplar\u0131 Ask\u0131ya Alma \u0130\u015flemini Y\u00f6net<\/strong> ekran\u0131n\u0131 a\u00e7\u0131n. Ekran\u0131n \u00fcst\u00fcnde &#8220;\u015euna G\u00f6re Ara&#8221; se\u00e7ene\u011fiyle aramay\u0131 kullan\u0131c\u0131 ad\u0131 ya da alan ad\u0131yla s\u0131n\u0131rlayabilirsiniz.\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: bayi hesab\u0131n\u0131za ba\u011fl\u0131 hesaplar listelenir. Hi\u00e7 hesab\u0131n\u0131z yoksa liste bo\u015f g\u00f6r\u00fcn\u00fcr.<\/p>\n<\/li>\n<li><strong>Hesab\u0131 se\u00e7in.<\/strong> Listeden ask\u0131ya alaca\u011f\u0131n\u0131z hesaba t\u0131klay\u0131n; ekranda hesab\u0131n mevcut ask\u0131 durumu ve i\u015flem alanlar\u0131 a\u00e7\u0131l\u0131r.<\/li>\n<li><strong>Sebebi yaz\u0131n.<\/strong> Sebep (Reason) kutusuna &#8220;\u00f6deme gecikmesi&#8221;, &#8220;spam \u015fik\u00e2yeti&#8221; gibi k\u0131sa ve a\u00e7\u0131k bir not yaz\u0131n. cPanel belgesi her ask\u0131da sebep yaz\u0131lmas\u0131n\u0131 \u00f6nerir; aylar sonra hesab\u0131n neden kapat\u0131ld\u0131\u011f\u0131n\u0131 bu not hat\u0131rlat\u0131r.<\/li>\n<li><strong>Ask\u0131ya al\u0131n.<\/strong> Ask\u0131ya alma (Suspend) d\u00fc\u011fmesine bas\u0131n.\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: i\u015flem tamamland\u0131 iletisi g\u00f6r\u00fcn\u00fcr; <strong>Hesaplar\u0131 Listele<\/strong> ekran\u0131nda hesap k\u0131rm\u0131z\u0131yla vurgulan\u0131r.<\/p>\n<\/li>\n<li><strong>Ask\u0131y\u0131 kald\u0131rmak i\u00e7in<\/strong> ayn\u0131 ekranda hesab\u0131 se\u00e7ip ask\u0131dan kald\u0131rma (Unsuspend) d\u00fc\u011fmesine bas\u0131n. &#8220;Retain Service Proxying&#8221; se\u00e7ene\u011fini \u00e7o\u011fu durumda i\u015faretlemeniz gerekmez.<\/li>\n<\/ol>\n<div class=\"warn-box\">\n<p class=\"label\">Dikkat<\/p>\n<p>Baz\u0131 ask\u0131lar Narhost taraf\u0131ndan, \u00f6rne\u011fin k\u00f6t\u00fcye kullan\u0131m \u015fik\u00e2yeti nedeniyle konur ve kilitlenir. cPanel belgesine g\u00f6re kilitli bir hesab\u0131n ask\u0131s\u0131n\u0131 yaln\u0131z root yetkili kullan\u0131c\u0131 kald\u0131rabilir; bayi ekran\u0131nda kald\u0131rma d\u00fc\u011fmesi \u00e7al\u0131\u015fm\u0131yorsa destek talebi a\u00e7\u0131n.<\/p>\n<\/div>\n<h2>Ask\u0131daki hesaplar\u0131 g\u00f6rme<\/h2>\n<p><strong>Hesap Bilgileri \u2192 Hesaplar\u0131 Listele<\/strong> ekran\u0131nda Filtre \u00d6l\u00e7\u00fct\u00fc olarak &#8220;Ask\u0131ya al\u0131nm\u0131\u015f&#8221; se\u00e7ilip filtre uygulan\u0131rsa yaln\u0131z ask\u0131daki hesaplar listelenir. Ask\u0131daki hesaplar listede k\u0131rm\u0131z\u0131yla vurgulan\u0131r; ayn\u0131 ekran\u0131n &#8220;Ask\u0131ya al\u0131nm\u0131\u015f&#8221; s\u00fctunu da durumu g\u00f6sterir.<\/p>\n<h2>Do\u011frulama<\/h2>\n<div class=\"success-box\">\n<p class=\"label\">Sonu\u00e7<\/p>\n<p>M\u00fc\u015fterinin alan ad\u0131n\u0131 taray\u0131c\u0131da a\u00e7t\u0131\u011f\u0131n\u0131zda ask\u0131 sayfas\u0131 g\u00f6r\u00fcn\u00fcyor ve hesap Hesaplar\u0131 Listele ekran\u0131nda k\u0131rm\u0131z\u0131 sat\u0131rda duruyorsa WHM hesap ask\u0131ya alma i\u015flemi tamamlanm\u0131\u015ft\u0131r. Ask\u0131y\u0131 kald\u0131rd\u0131ktan sonra site ve cPanel giri\u015fi yeniden \u00e7al\u0131\u015fmal\u0131d\u0131r; taray\u0131c\u0131 eski sayfay\u0131 g\u00f6sterirse gizli pencerede deneyin.<\/p>\n<\/div>\n<h2>H\u00e2l\u00e2 \u00e7\u00f6z\u00fclmediyse<\/h2>\n<ul>\n<li><strong>Hesap listede g\u00f6r\u00fcnm\u00fcyor.<\/strong> Hesap ba\u015fka bir bayiye ya da do\u011frudan Narhost&#8217;a ba\u011fl\u0131 olabilir; yaln\u0131z kendi olu\u015fturdu\u011funuz hesaplar listelenir. Hesap a\u00e7ma ad\u0131mlar\u0131 <a href=\"https:\/\/narhost.com\/destek\/whm-cpanel-hesabi-olusturma\/\" title=\"WHM&#039;de cPanel Hesab\u0131 Olu\u015fturma \u2014 Narhost Destek Merkezi\">WHM&#8217;de cPanel hesab\u0131 olu\u015fturma<\/a> kart\u0131nda.<\/li>\n<li><strong>Ask\u0131 yerine kaynak s\u0131n\u0131r\u0131 yeterli olabilir.<\/strong> Sorun a\u015f\u0131r\u0131 kaynak kullan\u0131m\u0131ysa hesab\u0131 durdurmak yerine s\u0131n\u0131r\u0131n\u0131 d\u00fczenleyin; <a href=\"https:\/\/narhost.com\/destek\/bayi-musteri-kaynak-limiti-duzenleme\/\" title=\"Bayi Hesab\u0131nda M\u00fc\u015fteri Kaynak Limitlerini D\u00fczenleme \u2014 Narhost Destek Merkezi\">bayi hesab\u0131nda m\u00fc\u015fteri kaynak limitlerini d\u00fczenleme<\/a> kart\u0131na bak\u0131n.<\/li>\n<li><strong>Hesab\u0131 tamamen kapatmak istiyorsunuz.<\/strong> \u00d6nce yedek al\u0131n, sonra <a href=\"https:\/\/narhost.com\/destek\/whm-bayi-musteri-hesabi-silme\/\" title=\"WHM&#039;de Bayi M\u00fc\u015fteri Hesab\u0131 Silme \u2014 Narhost Destek Merkezi\">WHM&#8217;de bayi m\u00fc\u015fteri hesab\u0131 silme<\/a> ad\u0131mlar\u0131n\u0131 uygulay\u0131n.<\/li>\n<\/ul>\n<div class=\"cta-box\">\n<p class=\"label\">Narhost deste\u011fi<\/p>\n<p>Talebe \u015funlar\u0131 ekleyin: bayi kullan\u0131c\u0131 ad\u0131n\u0131z, ask\u0131ya al\u0131nan hesab\u0131n kullan\u0131c\u0131 ad\u0131 ve alan ad\u0131, ekranda g\u00f6rd\u00fc\u011f\u00fcn\u00fcz ileti, i\u015flemi denedi\u011finiz saat.<\/p>\n<p><a class=\"cta-btn\" href=\"https:\/\/narhost.com\/submitticket.php\">Destek talebi a\u00e7<\/a><\/div>\n<div class=\"kb-ilgili\">\n<p class=\"label\">Sonraki ad\u0131mlar<\/p>\n<ul>\n<li><a href=\"https:\/\/narhost.com\/destek\/yeni-hosting-hesabi-ilk-kurulum\/\" title=\"Yeni Hosting Hesab\u0131 \u0130lk Kurulum Kontrol Listesi - Narhost Destek\">Yeni Hosting Hesab\u0131 \u0130lk Kurulum Kontrol Listesi (konu merkezi)<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/reseller-hesabi-whm-nasil-yonetilir\/\" title=\"Bayi (Reseller) Hesab\u0131 Y\u00f6netimi \u2014 Narhost Destek Merkezi\">Bayi (reseller) hesab\u0131 y\u00f6netimi (WHM)<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/whm-bayi-hosting-paketi-olusturma\/\" title=\"WHM&#039;de Bayi Hosting Paketi Olu\u015fturma \u2014 Narhost Destek Merkezi\">WHM&#8217;de bayi hosting paketi olu\u015fturma<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/blog\/reseller-hosting-ile-hosting-isi-kurmak\/\" title=\"Reseller Hosting ile Hosting \u0130\u015fi Kurmak \u2014 Narhost Blog\">Reseller hosting ile hosting i\u015fi kurmak<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-faq\">\n<h2>S\u0131k\u00e7a sorulan sorular<\/h2>\n<h3>WHM hesap ask\u0131ya alma m\u00fc\u015fterinin verilerini siler mi?<\/h3>\n<p>Hay\u0131r. Ask\u0131 yaln\u0131z hizmeti durdurur; dosyalar, veritabanlar\u0131 ve e-posta hesaplar\u0131 sunucuda kal\u0131r. Ask\u0131y\u0131 kald\u0131rd\u0131\u011f\u0131n\u0131zda hesap kald\u0131\u011f\u0131 yerden \u00e7al\u0131\u015fmaya devam eder. Verinin silinmesi i\u00e7in hesab\u0131n ayr\u0131ca sonland\u0131r\u0131lmas\u0131 gerekir.<\/p>\n<h3>Ask\u0131daki hesab\u0131n ziyaret\u00e7ileri ne g\u00f6r\u00fcr?<\/h3>\n<p>Ziyaret\u00e7iler sitenin yerine hesab\u0131n ask\u0131ya al\u0131nd\u0131\u011f\u0131n\u0131 belirten bir sayfa g\u00f6r\u00fcr. M\u00fc\u015fteri de cPanel&#8217;e giri\u015f yapamaz. Bu y\u00fczden ask\u0131dan \u00f6nce m\u00fc\u015fteriye bilgi vermek, gereksiz destek y\u00fck\u00fcn\u00fc azalt\u0131r.<\/p>\n<h3>Ask\u0131 sebebini m\u00fc\u015fteri g\u00f6rebilir mi?<\/h3>\n<p>cPanel belgesi sebebin kime g\u00f6sterildi\u011fini a\u00e7\u0131k\u00e7a belirtmez; sebep notu \u00f6ncelikle hesab\u0131 y\u00f6neten bayi ve sunucu y\u00f6neticisi i\u00e7indir. M\u00fc\u015fteriye ask\u0131 nedenini kendi kanal\u0131n\u0131zdan, e-posta ya da telefonla iletin.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bayi WHM&#8217;de m\u00fc\u015fteri hesab\u0131n\u0131 ask\u0131ya alma ve ask\u0131dan kald\u0131rma: Hesaplar\u0131 Ask\u0131ya Alma \u0130\u015flemini Y\u00f6net ekran\u0131, sebep notu, ask\u0131daki hesaplar\u0131 listeleme, kilitli ask\u0131 ve ask\u0131n\u0131n siteye etkisi.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,8],"tags":[232],"class_list":["post-3059","post","type-post","status-publish","format-standard","hentry","category-web-hosting","category-reseller-hosting","tag-whm"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/3059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/comments?post=3059"}],"version-history":[{"count":1,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/3059\/revisions"}],"predecessor-version":[{"id":3123,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/3059\/revisions\/3123"}],"wp:attachment":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/media?parent=3059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/categories?post=3059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/tags?post=3059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}