{"id":2490,"date":"2026-10-05T20:00:00","date_gmt":"2026-10-05T17:00:00","guid":{"rendered":"https:\/\/narhost.com\/destek\/?p=2490"},"modified":"2026-10-05T20:00:00","modified_gmt":"2026-10-05T17:00:00","slug":"rdp-an-internal-error-has-occurred-hatasi","status":"publish","type":"post","link":"https:\/\/narhost.com\/destek\/rdp-an-internal-error-has-occurred-hatasi\/","title":{"rendered":"RDP An Internal Error Has Occurred Hatas\u0131 Nas\u0131l \u00c7\u00f6z\u00fcl\u00fcr"},"content":{"rendered":"<p class=\"kb-dogrulama\">Son do\u011frulama: Eyl\u00fcl 2026 \u00b7 tan\u0131 komutlar\u0131 Windows Server 2022 test sunucusunda denendi<\/p>\n<div id=\"hizli-cozum\" class=\"ai-box ai-box--cozum\">\n<p class=\"ai-box-title\">H\u0131zl\u0131 \u00e7\u00f6z\u00fcm<\/p>\n<p><strong>RDP An Internal Error Has Occurred<\/strong> hatas\u0131, ba\u011flant\u0131 daha oturum ekran\u0131na gelmeden g\u00fcvenlik g\u00f6r\u00fc\u015fmesinde koptu\u011funda \u00e7\u0131kar; neden \u00e7o\u011funlukla istemcideki eski ba\u011flant\u0131 kayd\u0131, VPN ya da sunucuda tak\u0131lan Uzak Masa\u00fcst\u00fc Hizmetleri&#8217;dir.<\/p>\n<ol>\n<li>\u0130stemcide kay\u0131tl\u0131 ba\u011flant\u0131y\u0131 ve kimlik bilgisini silip yeniden ba\u011flan\u0131n.<\/li>\n<li>VPN&#8217;i kapat\u0131n ya da ba\u015fka bir a\u011fdan deneyin.<\/li>\n<li>Sunucuya konsoldan girip <code>Restart-Service TermService -Force<\/code> \u00e7al\u0131\u015ft\u0131r\u0131n.<\/li>\n<li>Sorun s\u00fcrerse RDP sertifikas\u0131n\u0131 silip hizmeti yeniden ba\u015flat\u0131n.<\/li>\n<\/ol>\n<\/div>\n<table class=\"kb-uyg\">\n<tr>\n<th>Panel<\/th>\n<td>Yok \u2014 Uzak Masa\u00fcst\u00fc istemcisi ve sunucu konsolu<\/td>\n<\/tr>\n<tr>\n<th>Sistem<\/th>\n<td>Windows Server 2019\/2022 (VDS), istemci Windows 10\/11<\/td>\n<\/tr>\n<tr>\n<th>Yetki<\/th>\n<td>Sunucuda Administrator<\/td>\n<\/tr>\n<tr>\n<th>Narhost \u00fcr\u00fcn\u00fc<\/th>\n<td><a href=\"https:\/\/narhost.com\/vds-sunucu\" title=\"Narhost VDS Sunucu paketleri\">VDS Sunucu<\/a><\/td>\n<\/tr>\n<\/table>\n<div class=\"kb-once\">\n<p class=\"label\">Ba\u015flamadan \u00f6nce<\/p>\n<ul>\n<li>Sunucunun IP adresini ve RDP portunu (de\u011fi\u015ftirdiyseniz yeni portu) not edin.<\/li>\n<li>RDP a\u00e7\u0131lmad\u0131\u011f\u0131 i\u00e7in sunucu taraf\u0131ndaki ad\u0131mlar\u0131 konsoldan yapacaks\u0131n\u0131z; bkz. <a href=\"https:\/\/narhost.com\/destek\/konsol-baglantisi-ile-sunucuya-nasil-erisilir\/\" title=\"Konsol ba\u011flant\u0131s\u0131 ile sunucuya eri\u015fim \u2014 Narhost Destek\">konsol ba\u011flant\u0131s\u0131 ile sunucuya eri\u015fim<\/a>.<\/li>\n<li>Hizmeti yeniden ba\u015flatmak sunucudaki b\u00fct\u00fcn a\u00e7\u0131k RDP oturumlar\u0131n\u0131 keser; ba\u015fka kullan\u0131c\u0131lar varsa haber verin.<\/li>\n<\/ul>\n<\/div>\n<h2>RDP An Internal Error Has Occurred hatas\u0131 neden olur<\/h2>\n<p>Uzak Masa\u00fcst\u00fc Ba\u011flant\u0131s\u0131 (mstsc) kullan\u0131c\u0131 ad\u0131 sorulmadan \u00f6nce yaln\u0131z \u015fu pencereyi g\u00f6sterir: <code>An internal error has occurred.<\/code> Mesaj genel oldu\u011fu i\u00e7in tek bir nedene i\u015faret etmez; ortak nokta, istemci ile sunucu aras\u0131ndaki TLS ve kimlik do\u011frulama g\u00f6r\u00fc\u015fmesinin tamamlanamamas\u0131d\u0131r.<\/p>\n<p>\u0130stemci taraf\u0131nda en s\u0131k neden, bozulmu\u015f <code>Default.rdp<\/code> dosyas\u0131, eski kay\u0131tl\u0131 kimlik bilgisi ya da UDP trafi\u011fini bozan bir VPN&#8217;dir. Sunucu taraf\u0131nda ise uzun s\u00fcre a\u00e7\u0131k kalan ya da g\u00fcncelleme sonras\u0131 tak\u0131lan Remote Desktop Services (<code>TermService<\/code>) hizmeti ve bozulan RDP sertifikas\u0131 \u00f6ne \u00e7\u0131kar. \u00d6nce istemciyi deneyin; iki dakikal\u0131k i\u015ftir ve sunucuya dokunmaz.<\/p>\n<figure class=\"nh-sema\"><img src=\"https:\/\/narhost.com\/destek\/wp-content\/uploads\/2026\/09\/rdp-an-internal-error-has-occurred-hatasi-sema-narhost.webp\" alt=\"RDP An Internal Error Has Occurred \u00e7\u00f6z\u00fcm ak\u0131\u015f \u015femas\u0131 \u2014 istemci, a\u011f, hizmet ve sertifika ad\u0131mlar\u0131\" width=\"1200\" height=\"500\" loading=\"lazy\" decoding=\"async\"><figcaption>\u00d6nce istemci ve a\u011f denenir; sorun s\u00fcrerse sunucuya konsoldan girilip hizmet ve sertifika yenilenir.<\/figcaption><\/figure>\n<h2>Ad\u0131m ad\u0131m \u00e7\u00f6z\u00fcm<\/h2>\n<h3>\u0130stemci taraf\u0131<\/h3>\n<ol class=\"kb-adimlar\">\n<li><strong>Kay\u0131tl\u0131 ba\u011flant\u0131y\u0131 ve kimlik bilgisini silin.<\/strong> Kendi bilgisayar\u0131n\u0131zda PowerShell a\u00e7\u0131n. \u0130kinci komuttaki IP&#8217;yi sunucunuzunkiyle de\u011fi\u015ftirin.\n<pre><code class=\"language-powershell\">Remove-Item \"$env:USERPROFILE\\Documents\\Default.rdp\" -Force\ncmdkey \/delete:TERMSRV\/203.0.113.10<\/code><\/pre>\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: <code>CMDKEY: Credential deleted successfully.<\/code> Kay\u0131t yoksa &#8220;Element not found&#8221; g\u00f6r\u00fcn\u00fcr, sorun de\u011fildir.<\/p>\n<\/li>\n<li><strong>VPN&#8217;i kapat\u0131p ba\u015fka a\u011fdan deneyin.<\/strong> Mobil eri\u015fim noktas\u0131 gibi farkl\u0131 bir ba\u011flant\u0131da \u00e7al\u0131\u015f\u0131yorsa sorun a\u011fdad\u0131r. VPN a\u00e7\u0131kken \u00e7al\u0131\u015fmas\u0131 gerekiyorsa istemcide UDP&#8217;yi kapat\u0131n:\n<pre><code class=\"language-powershell\">reg add \"HKLM\\SOFTWARE\\Policies\\Microsoft\\Windows NT\\Terminal Services\\Client\" \/v fClientDisableUDP \/t REG_DWORD \/d 1 \/f<\/code><\/pre>\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: <code>The operation completed successfully.<\/code> Geri almak i\u00e7in ayn\u0131 yolda <code>reg delete ... \/v fClientDisableUDP \/f<\/code> kullan\u0131n.<\/p>\n<\/li>\n<li><strong>\u0130stemciyi g\u00fcncelleyin.<\/strong> Windows Update&#8217;teki bekleyen g\u00fcncellemeleri kurun; mstsc i\u015fletim sistemiyle birlikte g\u00fcncellenir.<\/li>\n<\/ol>\n<h3>Sunucu taraf\u0131 (konsoldan)<\/h3>\n<ol class=\"kb-adimlar\">\n<li><strong>Uzak Masa\u00fcst\u00fc hizmetlerini kontrol edin.<\/strong> Microsoft&#8217;un <a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/windows-server\/remote\/rdp-error-general-troubleshooting\" title=\"Remote Desktop general troubleshooting \u2014 Microsoft Learn\" target=\"_blank\" rel=\"noopener\">RDP sorun giderme dok\u00fcman\u0131<\/a><code>TermService<\/code> ve <code>UmRdpService<\/code> hizmetlerinin \u00e7al\u0131\u015f\u0131yor olmas\u0131n\u0131 ister.\n<pre><code class=\"language-powershell\">Get-Service TermService,UmRdpService,SessionEnv<\/code><\/pre>\n<p class=\"kb-cikti\">Test sunucusundaki \u00e7\u0131kt\u0131: \u00fc\u00e7 hizmet de <code>Running<\/code>. Biri <code>Stopped<\/code> ise ya da hepsi \u00e7al\u0131\u015ft\u0131\u011f\u0131 h\u00e2lde hata s\u00fcr\u00fcyorsa <code>Restart-Service TermService -Force<\/code> \u00e7al\u0131\u015ft\u0131r\u0131n.<\/p>\n<\/li>\n<li><strong>Portun dinlendi\u011fini do\u011frulay\u0131n.<\/strong>\n<pre><code class=\"language-powershell\">Get-NetTCPConnection -LocalPort 3389 -State Listen\n(Get-ItemProperty 'HKLM:\\SYSTEM\\CurrentControlSet\\Control\\Terminal Server\\WinStations\\RDP-Tcp').PortNumber<\/code><\/pre>\n<p class=\"kb-cikti\">Test sunucusundaki \u00e7\u0131kt\u0131: <code>0.0.0.0<\/code> ve <code>::<\/code> \u00fczerinde 3389 <code>Listen<\/code>, kay\u0131t defterinde <code>PortNumber<\/code> 3389. Portu de\u011fi\u015ftirdiyseniz iki komutta da yeni port g\u00f6r\u00fcnmelidir.<\/p>\n<\/li>\n<li><strong>RDP sertifikas\u0131n\u0131 yenileyin.<\/strong> Sertifikan\u0131n s\u00fcresi dolmu\u015fsa ya da bozulmu\u015fsa g\u00f6r\u00fc\u015fme bu hatayla kopar. Microsoft&#8217;un \u00f6nerdi\u011fi yol sertifikay\u0131 silip hizmeti yeniden ba\u015flatmakt\u0131r; Windows yeni bir sertifika \u00fcretir.\n<div class=\"warn-box\">\n<p class=\"label\">Dikkat<\/p>\n<p>Bu ad\u0131m b\u00fct\u00fcn a\u00e7\u0131k RDP oturumlar\u0131n\u0131 keser. Sertifika ma\u011fazas\u0131nda yaln\u0131z <code>Remote Desktop<\/code> klas\u00f6r\u00fcne dokunun; ba\u015fka sertifika silmeyin.<\/p>\n<\/div>\n<pre><code class=\"language-powershell\">Get-ChildItem 'Cert:\\LocalMachine\\Remote Desktop' | Select-Object Subject,NotAfter\nGet-ChildItem 'Cert:\\LocalMachine\\Remote Desktop' | Remove-Item\nRestart-Service TermService -Force<\/code><\/pre>\n<p class=\"kb-cikti\">Beklenen sonu\u00e7: ilk komut sunucu ad\u0131yla (<code>CN=...<\/code>) tek bir sertifika ve biti\u015f tarihini g\u00f6sterir. Yeniden ba\u015flatmadan sonra System g\u00fcnl\u00fc\u011f\u00fcnde yeni sertifikan\u0131n olu\u015fturuldu\u011funu bildiren 1056 numaral\u0131 olay g\u00f6r\u00fcn\u00fcr.<\/p>\n<\/li>\n<\/ol>\n<h2>Do\u011frulama<\/h2>\n<div class=\"success-box\">\n<p class=\"label\">Sonu\u00e7<\/p>\n<p>Kendi bilgisayar\u0131n\u0131zda <code>Test-NetConnection 203.0.113.10 -Port 3389<\/code> komutu <code>TcpTestSucceeded : True<\/code> d\u00f6n\u00fcyor ve mstsc kullan\u0131c\u0131 ad\u0131 ile parola penceresini a\u00e7\u0131yorsa sorun \u00e7\u00f6z\u00fclm\u00fc\u015ft\u00fcr. \u0130lk ba\u011flant\u0131da yeni sertifika i\u00e7in g\u00fcven uyar\u0131s\u0131 \u00e7\u0131kmas\u0131 beklenen durumdur.<\/p>\n<\/div>\n<h2>H\u00e2l\u00e2 \u00e7\u00f6z\u00fclmediyse<\/h2>\n<ul>\n<li><strong>Hata Windows g\u00fcncellemesinden sonra ba\u015flad\u0131.<\/strong> Bekleyen yeniden ba\u015flatma ya da yar\u0131m kalan g\u00fcncelleme olabilir; bkz. <a href=\"https:\/\/narhost.com\/destek\/windows-update-sonrasi-baglanti-sorunlari-nasil-giderilir\/\" title=\"Windows Update sonras\u0131 ba\u011flant\u0131 sorunlar\u0131 nas\u0131l giderilir \u2014 Narhost Destek\">Windows Update sonras\u0131 ba\u011flant\u0131 sorunlar\u0131<\/a>.<\/li>\n<li><strong>Test-NetConnection ba\u015far\u0131s\u0131z.<\/strong> Port kapal\u0131 ya da g\u00fcvenlik duvar\u0131nda engelli; bkz. <a href=\"https:\/\/narhost.com\/destek\/windows-rdp-baglanti-problemi-cozumu\/\" title=\"Windows RDP ba\u011flant\u0131 problemi \u00e7\u00f6z\u00fcm\u00fc \u2014 Narhost Destek\">RDP ba\u011flant\u0131 problemi \u00e7\u00f6z\u00fcm\u00fc<\/a>.<\/li>\n<li><strong>Portu de\u011fi\u015ftirdikten sonra ba\u015flad\u0131.<\/strong> Yeni port g\u00fcvenlik duvar\u0131nda a\u00e7\u0131lmam\u0131\u015f olabilir; bkz. <a href=\"https:\/\/narhost.com\/destek\/windows-uzak-masaustu-portu-degistirme\/\" title=\"Windows uzak masa\u00fcst\u00fc portu de\u011fi\u015ftirme \u2014 Narhost Destek\">uzak masa\u00fcst\u00fc portunu de\u011fi\u015ftirme<\/a>.<\/li>\n<\/ul>\n<div class=\"cta-box\">\n<p class=\"label\">Narhost deste\u011fi<\/p>\n<p>Talebe \u015funlar\u0131 ekleyin: sunucunuzun IP adresi, hatan\u0131n ekran g\u00f6r\u00fcnt\u00fcs\u00fc, hatan\u0131n ba\u015flad\u0131\u011f\u0131 saat, kendi bilgisayar\u0131n\u0131zdaki <code>Test-NetConnection<\/code> \u00e7\u0131kt\u0131s\u0131 ve denedi\u011finiz ad\u0131mlar.<\/p>\n<p><a class=\"cta-btn\" href=\"https:\/\/narhost.com\/submitticket.php\" title=\"Narhost destek talebi olu\u015ftur\">Destek talebi a\u00e7<\/a><\/div>\n<div class=\"kb-ilgili\">\n<p class=\"label\">Sonraki ad\u0131mlar<\/p>\n<ul>\n<li><a href=\"https:\/\/narhost.com\/destek\/vds-server\/\" title=\"VDS sunucu y\u00f6netimi kartlar\u0131 \u2014 Narhost Destek\">Windows sunucu kartlar\u0131n\u0131n tamam\u0131<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/windows-sunucu-rdp-yonetimi-rehberi\/\" title=\"Windows sunucu RDP y\u00f6netimi rehberi \u2014 Narhost Destek\">Windows sunucu RDP y\u00f6netimi rehberi<\/a><\/li>\n<li><a href=\"https:\/\/narhost.com\/destek\/windows-sunucu-sifresi-nasil-sifirlanir\/\" title=\"Windows sunucu \u015fifresi nas\u0131l s\u0131f\u0131rlan\u0131r \u2014 Narhost Destek\">Windows sunucu \u015fifresini s\u0131f\u0131rlama<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-faq\">\n<h2>S\u0131k\u00e7a sorulan sorular<\/h2>\n<h3>Hata yaln\u0131z bir bilgisayarda \u00e7\u0131k\u0131yor, sunucuyu yeniden ba\u015flatmal\u0131 m\u0131y\u0131m?<\/h3>\n<p>Hay\u0131r. Ba\u015fka bir bilgisayardan ba\u011flan\u0131labiliyorsa sorun istemcidedir; kay\u0131tl\u0131 ba\u011flant\u0131y\u0131 silin, VPN&#8217;i kapat\u0131n ve istemciyi g\u00fcncelleyin.<\/p>\n<h3>Sunucuyu yeniden ba\u015flatmak bu i\u00e7 hatay\u0131 giderir mi?<\/h3>\n<p>\u00c7o\u011fu durumda hizmeti yeniden ba\u015flatmak yeterlidir ve daha az kesinti yarat\u0131r. Sunucuyu yeniden ba\u015flatmay\u0131 hizmet ve sertifika ad\u0131mlar\u0131ndan sonra deneyin.<\/p>\n<h3>Mac&#8217;te de ayn\u0131 hata \u00e7\u0131kar m\u0131?<\/h3>\n<p>Mac istemcisi farkl\u0131 bir hata kodu g\u00f6sterir ama sunucu taraf\u0131ndaki ad\u0131mlar ayn\u0131d\u0131r; istemci ayarlar\u0131 i\u00e7in bkz. <a href=\"https:\/\/narhost.com\/destek\/mac-rdp-baglantisi\/\" title=\"Mac RDP ba\u011flant\u0131s\u0131 \u2014 Narhost Destek\">Mac&#8217;ten RDP ba\u011flant\u0131s\u0131<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Uzak Masa\u00fcst\u00fc ba\u011flant\u0131s\u0131nda An internal error has occurred hatas\u0131n\u0131n istemci ve sunucu taraf\u0131 \u00e7\u00f6z\u00fcmleri: Default.rdp ve kay\u0131tl\u0131 kimlik bilgisi, VPN ve UDP, TermService hizmeti, 3389 portu ve RDP sertifikas\u0131n\u0131 yenileme.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[158,221],"class_list":["post-2490","post","type-post","status-publish","format-standard","hentry","category-vds-server","tag-rdp","tag-windows-server"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/2490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/comments?post=2490"}],"version-history":[{"count":1,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/2490\/revisions"}],"predecessor-version":[{"id":2860,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/posts\/2490\/revisions\/2860"}],"wp:attachment":[{"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/media?parent=2490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/categories?post=2490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/narhost.com\/destek\/wp-json\/wp\/v2\/tags?post=2490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}